FAQs

For starters, thank you for joining us for another great year! At the time of registration you will be prompted to enter the Username and Password you created when you previously registered. After you login, the system will recall much of your information and auto-populate many of the fields from the last year you participated.

If you don’t remember your Password, no problem – you can reset it. If you don’t remember your Username, there is a link on the login page to help. Please contact us at velosano@ccf.org or leave us a message at 216.444.6150 for assistance.

We’re making a few changes to our routes for VeloSano 5 but again all routes will start in downtown Cleveland on Mall B near the Global Center. More information will be available as the routes are confirmed and distances for our One-Day options remain: 12-mile Fun Ride, 25-mile Fun Ride, 50-mile Challenge, 75-mile Challenge, and 100-mile Challenge, with a Two-Day Ultimate Challenge to Wooster, OH.

To participate in the 12-mile Fun Ride; Riders must be 8 years old by July 21, 2018 with permission from a parent or guardian.

To participate in the 25-mile Fun Ride or 50-mile Challenge,  Riders must be 12 years of age or older by July 21, 2018 with permission from a parent or guardian. 

To participate in the 75-mile Challenge, 100-mile Challenge, or Two-Day Ultimate Challenge, Riders must be 16 years of age or older by July 21, 2018 with permission from a parent or guardian. 

Registration is:

• $60 for the 12-mile Fun Ride
• $125 for the 25-mile Fun Ride, 50-mile Challenge, 75-mile Challenge, or 100-mile Challenge ($100 before 1/1/18)
• $175 for the Two-Day Ultimate Challenge ($150 before 1/1/18)

Your registration fee includes two (2) tickets to Friday night’s Kickoff Party, all you can eat/drink during event weekend, VeloSano bike jersey, Rest Stops, Support-and-Gear vehicles along the route, Safety (Police, Course Marshals, etc.), overnight accommodations for Two-Day Riders and more.  All registration fees are non-refundable and non-transferable.

There is an individual commitment to fundraise for each route. Fundraising must be completed by October 1, 2018. The individual fundraising commitments are as follows:

• 12-mile Fun Ride – commitment to raise $500 for Cancer Research
• 25-mile Fun Ride – commitment to raise $1,000 for Cancer Research
• 50-mile Challenge – commitment to raise $1,000 for Cancer Research
• 75-mile Challenge – commitment to raise $1,500 for Cancer Research
• 100-mile Challenge – commitment to raise $1,500 for Cancer Research
• Two-Day Ultimate Challenge – commitment to raise $2,000 for Cancer Research

Yes. Youth/Young Adults (ages 8-24 years old), current and former military receive a 50% reduction in their fundraising commitments. We encourage that you attempt to fundraise more than your discounted fundraising commitment as every dollar raised funds lifesaving cancer research.

• 12-mile Fun Ride – commitment to raise $250 for Cancer Research
• 25-mile Fun Ride – commitment to raise $500 for Cancer Research
• 50-mile Challenge – commitment to raise $500 for Cancer Research
• 75-mile Challenge – commitment to raise $750 for Cancer Research
• 100-mile Challenge – commitment  to raise $750 for Cancer Research
• Two-Day Ultimate Challenge – commitment to raise $1,000 for Cancer Research 

VeloSano is focused on raising as much money as possible for cancer research at Cleveland Clinic. Even if you are on a Team, fundraising minimums are per individual Rider and Virtual Rider.

Each individual participant is responsible to meet their individual fundraising commitment. To ensure this, your self-pledge (as little as $5) at the time of registration allows us to capture your credit card information. Your credit card will ONLY be charged if you do not meet your route’s minimum commitment by on Monday, October 1, 2018 to cover any remaining balance of your commitment. If you meet your fundraising minimum before the deadline, your card will NOT be charged.

If you close your credit card account or your card on file expires, please contact VeloSano with your new card information at velosano@ccf.org or leave us a message at 216.444.6150.

Your Required Self-Pledge is a tax-deductible donation. If making a donation from outside the U.S., please check tax deductibility in your country. 

If you can no longer participate in VeloSano, you must notify us by sending an email to velosano@ccf.org. If you notify us before Monday, June 11, you will not be responsible for meeting your fundraising commitment. All donations collected up to the point of status change will be allocated to cancer research at Cleveland Clinic and are non-transferable. Registration fees are non-refundable and non-transferable. If you are unable to ride, please consider becoming a Virtual Rider and continue to raise money for this great cause.

If you registered for a route and would like to change to a longer or shorter distance, please contact us at velosano@ccf.org and provide us your contact information and details of your request. All route changes must be made by Monday, June 11. After this time, your registration fee and fundraising commitment are confirmed and you are held accountable for those amounts. 

Please note that if you change routes, your fundraising commitment and registration fee may also change

All participants have until Monday, October 1 to complete their fundraising commitments.  If a participant is unable to complete their individual commitment by that time, his or her credit card used at the time of registration for the Required Self-Pledge will be charged for the remaining balance.  For additional questions regarding this process, please contact us at velosano@ccf.org or leave a message at 216.444.6150.

All Riders launch on Saturday, July 21 according to the following schedule*:

• Two-Day Ultimate, 100-mile, and 75-mile Challenges depart at 7:00 AM
• 50-mile Challenge departs at 8:00 AM
• 25-mile Fun Ride departs at 9:00 AM
• 12-mile Fun Ride departs at 9:30 AM

Please be ready to ride at least 30 minutes prior to your scheduled start time.
Breakfast will be available for all Riders prior to your VeloSano ride.

*Start times are subject to change

VeloSano is a Rules of the Road ride, meaning the roads are open to car traffic and all Riders are required to follow the same laws as vehicles / drivers (e.g., stopping at stop signs and traffic lights, signal when passing). For added safety, the 12-mile Fun Ride has a designated lane that will be closed off to traffic.

For a list of safety tips, visit our Safety Information.

Rule #1 – you must wear a helmet to ride VeloSano.

At the start/finish locations, you can expect to find medical, mechanical and refreshment assistance. On-course support will consist of Rest Stops approximately every 12 to 15 miles. Each Rest Stop will offer medical, mechanical, restrooms and food/beverage. Additional support will come from SAG (Support-and-Gear) vehicles that can transport you or attend to minor mechanical or medical needs.

• Tandem
• Recumbent (with appropriate safety markings)
• Elliptical (with appropriate safety markings)
• Handcycle (with appropriate safety markings)

As always, feel free to contact us at velosano@ccf.org or leave a message at 216.444.6150.

Child seats and bicycle trailers are allowed on the 12-mile Fun Ride only. For safety, everyone must wear helmets (including children) and pets are not allowed. Handlebar seats are prohibited.

A Big Wheeler is a Rider who doubles their standard* fundraising commitment associated with the route selected ride (e.g., You are riding the 25-mile Fun Ride and you DOUBLE the minimum commitment of $1,000 and you raise $2,000 or more for cancer research). Virtual Riders can become a Big Wheeler by raising $1,000 or more.
 
*Youth/young adult/military participants must double the standard fundraising commitment for each designated route to become a Big Wheeler, not the discounted fundraising commitment.
 

Participation Type	Standard Fundraising Commitment	Youth/Young Adult/Military Fundraising Commitment	Big Wheeler Goal
12-mile Fun Ride	$500	$250	$1,000
25-mile Fun Ride	$1,000	$500	$2,000
50-mile Challenge	$1,000	$500	$2,000
75-mile Challenge	$1,500	$750	$3,000
100-mile Challenge	$1,500	$750	$3,000
Two-Day Ultimate Challenge	$2,000	$1,000	$4,000
Virtual Rider	$25	$25	$1,000

 
 
As a Big Wheeler you receive exclusive perks, including but not limited to the following:
 
If accomplished by the October 1, 2018 fundraising deadline:

• Digital badge on your velosano.org Personal Fundraising Page
• Big Wheeler Gift (TBD)
• Recognition at the VeloSano Bash in November
• Listing in the VeloSano 4 Annual Report

 
For Big Wheelers that crush their goals and double their commitment by Monday, June 11, 2018 you’ll receive these perks in addition to the ones listed above:

• Recognition / designation on Rider Bib (Rider’s only)
• One (1) complimentary ticket for the Kickoff Party (Note that Riders already receive 2 tickets with registration.  This ticket is in addition to that.)
• Recognition at the Kickoff Party

No. No matter what your fundraising goal is, you are only responsible for raising the minimum fundraising commitment associated with your route. You can increase your fundraising goal at any point by logging into your Participant Center.  You will automatically receive Big Wheeler benefits once you DOUBLE the standard* minimum fundraising commitment for your selected participation.

*Youth/young adult/military participants must double the standard fundraising commitment for each designated route to become a Big Wheeler, not the discounted fundraising commitment. 

• On velosano.org, click “Login”
• Enter your VeloSano Username and Password
• Click “VeloSano 5”
• Participant Center appears and from here you can edit your Personal Fundraising Page, see a list of donors (past and present), change your fundraising goal, access various email templates, etc.

• Living Hope – This badge signifies that this Participant is a Cancer Survivor or currently battling cancer.
• Big Wheeler – This badge identifies Riders who have at least doubled the standard* minimum fundraising commitment based on their participation.
• Team Captain – This Participant registered the team and is the team captain or co-captain
• VeloSano Alumni – Number of years participated in VeloSano.
• Met Minimum – This badge is awarded at the time a Rider meets his/her minimum fundraising commitment. 

*Youth/young adult/military participants must double the standard fundraising commitment for each designated route to become a Big Wheeler, not the discounted fundraising commitment. 
 

We are pleased to be hosting our Two-Day Riders overnight at The College of Wooster in Wooster, OH, including a dinner buffet (with frosty beverages) and entertainment Saturday evening. 
 

Two-Day Riders are permitted to check a bag on Friday night or Saturday morning at the Bag Check tent on Mall B and VeloSano will transport it to Wooster. Once you check-in at The College of Wooster, your bag, made-up bed and a hot shower will be waiting for you!

All Riders receive overnight accommodations including:

Amenities

• Bed linens and pillow
• Towel
• Light Toiletries
• Air-conditioning
• Semi-Private bathroom
• Wi-Fi

Suggested things to pack:

• Toiletries (a light assortment will be provided)
• Comfortable, casual clothing to change into for Saturday night’s party and dinner
• PJ’s (you do have a roommate!)
• Fleece or sweatshirt
• Day-2 riding outfit (jersey, bike shorts, socks, gloves)
• Plastic bags to store wet items
• Rain gear (just in case)

Yes, family and friends of our Two-Day Cyclopaths are welcome to cheer on the Riders as they finish Day 1 of their ride. If interested, they can also attend the Saturday Night Celebration (including F&B) at The College of Wooster for a small fee. Details will be available soon; please contact us at velosano@ccf.org if you would like to receive these updates.