FAQs

Rider

How do I register to ride VeloSano 7?

Follow each step in the registration process and once complete, we'll automatically generate a fundraising page for you so friends and family can donate. If you are a Returning Participant from VeloSano 6 (2019), you will use the Login Credentials you established last year.

Following completion, you will receive an email notification from Team VeloSano to "Claim Your Fundraising Page".

New Partcipants, click on the link provided to establish your password to obtain access to your Rider Fundraising Dashboard. From there personalize & update your Fundraising Page then solicit everyone you know to donate to you!

Going forward, from velosano.org. you will log in to your Rider Fundraising Dashboard, using your Email Address and Password.

Please contact us at velosano@ccf.org or leave us a message at 216.444.6150 if you need assistance.

Can I register multiple participants at once?

Yes, it's easy. During the registration process you can add multiple registrations to your cart. You will need contact information, birth dates, distance, etc for each Participant. 

Please note. There will be one transaction for the total of all registration fees in your cart. 

What are the ride options?

Distances for our One-Day options include: the10-Mile Tribe Ride, 25-Mile Fun Ride, 50-Mile Challenge, 75-Mile Challenge, and 100-Mile Challenge, with a Two-Day (nearly 200-Mile) Ultimate Challenge to Wooster, OH.

New for VeloSano 7 (2020), we are offering Combo Ride options! On Day 1, ride the 10-Mile Tribe Ride with your family and/or team mates then Day 2, ride to Cleveland from Wooster, OH, 88-Miles or from a Rest Stop  to Cleveland 48-Miles!

As in prior years, all routes will start in downtown Cleveland on Mall B near the Global Center on St Clair Ave. 

Ride with GPS details will be available on velosano.org as the routes are finalized.

How old do I need to be to ride VeloSano?

To participate in the 10-Mile Tribe Ride; Riders must be 8 years old by July 18, 2020 with permission from a parent or guardian.

To participate in the 25-Mile Fun Ride or 50-Mile Challenge,  Riders must be 12 years of age or older by July 18, 2020. Minors will need permission from a parent or guardian. 

To participate in the 75-Mile Challenge, 100-Mile Challenge, or Two-Day Ultimate Challenge, Riders must be 16 years of age or older by July 18, 2020. Minors will need permission from a parent or guardian. 

To participate in the Combo: 10-Mile Tribe Ride + 48-Mile Ride & Combo or 10-Mile Tribe Ride + 88-Mile Ride, Riders must be 16 years of age or older by July 18, 2020. Minors will need permission from a parent or guardian.

Is there a registration fee and what does it cover?

Registration Fees are:

  • $60 for the 10-Mile Tribe Ride
  • $125 for the 25-Mile Fun Ride, 50-Mile Challenge, 75-Mile Challenge, or 100-Mile Challenge
  • $150 for the Combo: 10-Mile Tribe Ride + 48-Mile Ride 
  • $175 for the Two-Day Ultimate Challenge or Combo: 10-Mile Tribe Ride + 88-Mile Ride

Your registration fee includes two (2) tickets to Friday night’s Kickoff Party, all you can eat/drink during event weekend, VeloSano bike jersey, Rest Stops, Support-and-Gear vehicles along the route, Safety (Police, Course Marshals, etc.), overnight accommodations (for Two-Day Riders & Combo 10 & 88 Mile), Shuttles for all Combo Riders and more.  All registration fees are non-refundable and non-transferable.

To ride VeloSano, what are the fundraising commitments?

4/2/2020 COVID-19 Update: With the economic uncertainties and the increasing demands placed on our communities in these challenging times, we will not enforce fundraising commitments for VeloSano 7 (2020). Your fundraising commitment becomes a fundraising goal. We know you remain 1OO% for the cure and will strive to reach your fundraising goal.

1OO% of every dollar raised supports lifesaving cancer research at Cleveland Clinic.


VeloSano is a fundraiser for cancer research and every Rider is required to fundraise. There is an individual commitment for each Rider that must be met by October 1, 2020. Even if you ride on a team, you are responsible for your individual fundraising commitment. The individual fundraising commitments are as follows:

  • 10-Mile Tribe Ride – commit to raise $500 for Cancer Research
  • 25-Mile Fun Ride – commit to raise $1,000 for Cancer Research
  • 50-Mile Challenge – commit to raise $1,000 for Cancer Research
  • 75-Mile Challenge – commit to raise $1,500 for Cancer Research
  • 100-Mile Challenge – commit to raise $1,500 for Cancer Research
  • Combo: 10-Mile Tribe Ride + 48-Mile Ride - commit to raise $1,500 for Cancer Research
  • Combo: 10-Mile Tribe Ride + 88-Mile Ride - commit to raise $1,500 for Cancer Research
  • Two-Day Ultimate Challenge – commit to raise $2,000 for Cancer Research

Your credit card on file will ONLY be charged if you do not meet your route’s minimum commitment by October 1, 2020 to cover any remaining balance of your commitment. If you meet your fundraising minimum before the deadline, your card will NOT be charged.

If you close your credit card account or your card on file expires, please contact VeloSano with your new card information at velosano@ccf.org or leave us a message at 216.444.6150.

Is a youth/young adult/military fundraiser discount offered?

Yes. Youth/Young Adults (ages 8-24 years old on July 18), and current & former military receive a 50% reduction in their fundraising commitment.

4/2/2020 COVID-19 Update: With the economic uncertainties and the increasing demands placed on our communities in these challenging times, we will not enforce fundraising commitments for VeloSano 7 (2020). Your fundraising commitment becomes a fundraising goal. We know you remain 1OO% for the cure and will strive to reach your fundraising goal.

1OO% of every dollar raised supports lifesaving cancer research at Cleveland Clinic.

  • 10-Mile Tribe Ride – commit to raise $250 for Cancer Research
  • 25-Mile Fun Ride – comm to raise $500 for Cancer Research
  • 50-Mile Challenge – commit to raise $500 for Cancer Research
  • 75-Mile Challenge – commit to raise $750 for Cancer Research
  • 100-Mile Challenge – commit  to raise $750 for Cancer Research
  • Combo: 10-Mile Tribe Ride + 48-Mile Ride - commit to raise $750 for Cancer Research
  • Combo: 10-Mile Tribe Ride + 88-Mile Ride - commit to raise $750 for Cancer Research
  • Two-Day Ultimate Challenge – commitment to raise $1,000 for Cancer Research 

We encourage that you attempt to fundraise more than your discounted fundraising commitment as every dollar raised supports lifesaving cancer research.

What is the deadline to reach my fundraising commitment and what if I don't reach my commitment?

4/2/2020 COVID-19 Update: With the economic uncertainties and the increasing demands placed on our communities in these challenging times, we will not enforce fundraising commitments for VeloSano 7 (2020). Your fundraising commitment becomes a fundraising goal. We know you remain 1OO% for the cure and will strive to reach your fundraising goal.

Participants will continue to fundraise until October 1, 2020.

1OO% of every dollar raised supports lifesaving cancer research at Cleveland Clinic.


All participants have until October 1, 2020 to meet their individual fundraising commitment.  If a participant is unable to meet their individual commitment by that date, his or her credit / debit card used at the time of registration will be charged for the remaining balance. 

For additional questions regarding this process, please contact us at velosano@ccf.org or leave a message at 216.444.6150.

Am I required to make a donation to myself when I register?

VeloSano is focused on raising as much money as possible for cancer research at Cleveland Clinic. Even if you are on a Team, fundraising minimums are per individual Rider and Virtual Rider.

Each individual participant is responsible to meet their individual fundraising commitment. While a self donation is not required, we encourage our Riders to kick-start their fundraising efforts with a donation at time of registration to show others you are all-in when you ask them to donate to you to help you meet your fundraising commitment. 

Your Self-Donation is a tax-deductible donation. If making a donation from outside the U.S., please check tax deductibility in your country. 

What is a Big Wheeler?

Big Wheelers are VeloSano’s biggest fundraisers.  These individuals set big goals and go the extra mile to achieve them. Learn about our Big Wheeler levels, how you can become a Big Wheeler and more...in our Big Wheeler Blog

I want to set my fundraising goal higher than the minimum. Am I on the hook if I don't meet my higher fundraising goal?

During registration, Riders whocommit to Big Wheeler Gold Level or Silver Level are required to meet the higher Gold ($8K) or Silver ($4K) fundraising commitment by October 1, 2020.

Riders who did not commit to either of these levels during registration can manually increase their fundraising goal via their Rider Dashboard in the "Details" tab.  If you manually increase your goal, you are only responsible for the minimum fundraising commitment associated with your route.

Setting your fundraising goal higher than your commitment is an effective fundraising strategy. When people go to your fundraising page to donate to you, they will see you continue to need their help to reach your goal. Again, you are not held responsible beyond your commitment.  

How do I login to my Rider Fundraising Dashboard?

Once you register and "Claim Your Page" where you establish your password, you can then:

  • In the top right corner on velosano.org, hover over “Login” and click “Rider Dashboard” (viewing from your phone, this will be under “MENU”)
  • Click "LOGIN"
  • Enter the Login details you set-up when you registered
    Login Box
  • After you Login, click the “Go To Your Page” drop-down menu and click on your name
    Your Page
  • This takes you to your personal fundraising page. Click the “MANAGE” button to access your Fundraising Dashboard.
    Manage.png

Click Here to learn more about what you can do with your dashboard.

What are the badges I see listed on a Team Roster?

  • Living Hope – This badge signifies that this Participant is a cancer survivor or currently cancer patient.
  • Big Wheeler – This badge identifies Riders who have at least doubled the standard* minimum fundraising commitment based on their participation.
  • Team Captain – This Participant registered the team and is the team captain or co-captain
  • VeloSano Alumni – Number of years participated in VeloSano. 

Can I cancel my participation in VeloSano?

If you can no longer participate in VeloSano, you must notify us in writing by sending an email to velosano@ccf.org. If you notify us by Friday, May 22, you will not be responsible for meeting your fundraising commitment. All donations collected up to the point of status change will be allocated to cancer research at Cleveland Clinic and are non-transferable.

If you cancel your participation in VeloSano after May 22, you must satisfy the total Fundraising Commitment of your respective route whether or not you ride in VeloSano. The fundraising deadline is October 1.

Registration fees are non-refundable and non-transferable. 

Can I change my route distance?

If you registered for a route and would like to change to a longer or shorter distance, please contact us at velosano@ccf.org and provide us your contact information and details of your request. 

Please note that if you change routes, your registration fee and fundraising commitment may also change.

How strenuous are the Routes? Do I need to train?

VeloSano is a RIDE, NOT a race and we welcome cyclists of all experience levels to participate. Choose the distance that's right for you! Ride at your own pace. There is no time provided at the finish line. That being said, all rides beyond the 10-Mile Tribe Ride include increased elevation and hills and require preparation and training.

Check out details of each route on The Ride page. Note the use of the word "Challenge" in the route name! 
 
To help you prepare for your ride, check out our Training Information for your month-by-month training calendar.
 
We also encourage you to join a team and schedule team training rides.  And be sure to visit our Event Calendar regularly to check for events that will connect you with other VeloSano Riders. 

What time does the ride start?

All Riders launch on Saturday, July 18 according to the following schedule*:

  • Two-Day Ultimate, 100-Mile, and 75-Mile Challenges depart at 7:00 AM
  • 50-Mile Challenge departs at 8:00 AM
  • 25-Mile Fun Ride departs at 9:00 AM
  • 10-Mile Tribe Ride departs at 9:30 AM

Two-Day & Combo Riders launch on Sunday, July 19 according to the following schedule*:

  • Two-Day Ultimate Challenge & Combo 88-Mile at 7:00 AM  from the College of Wooster
  • Combo 48 Mile at 9:00 AM from the Medina Rest Stop

Please be ready to ride at least 30 minutes prior to your scheduled start time.
Breakfast will be available for all Riders prior to your VeloSano ride.

*Start times are subject to change

Do I have to follow Rules of the Road?

Yes. VeloSano is a Rules of the Road ride, meaning the roads are open to car traffic and all Riders are required to follow the same laws as vehicles / drivers (e.g., stopping at stop signs and traffic lights, signal when passing). For added safety, the 10-Mile Tribe Ride has a designated lane that will be closed off to traffic.

For a list of safety tips, visit our Safety Information.

Rule #1 – you must wear a helmet to ride VeloSano.

What kind of support is provided on the road?

At the start/finish locations, you can expect to find medical and mechanical assistance, as well as refreshments. On-course support will consist of Rest Stops approximately every 12 to 15 miles. Each Rest Stop will offer medical, mechanical, restrooms and food/beverage. Additional support will come from SAG (Support-and-Gear) vehicles that can transport you or attend to minor mechanical or medical needs.

In addition to a standard bicycle, what other types of bikes are permitted in VeloSano?

  • Tandem
  • Recumbent (with appropriate safety markings)
  • Elliptical (with appropriate safety markings)
  • Handcycle (with appropriate safety markings)
  • Unicycle

As always, feel free to contact us at velosano@ccf.org or leave a message at 216.444.6150.

Can I ride an electric bicycle?

Yes, electric bicycles are permitted.

Can I ride with a bicycle trailer with my pet or child?

Child seats and bicycle trailers are allowed on the 10-Mile Tribe Ride only. For safety, everyone must wear helmets (including children) and pets are not allowed.

What are the logistics for Two-Day and Combo (10-Mile Tribe Ride + 88-Mile) Riders?

We try to make it easy, relaxing and fun for our Two-Day Riders and Combo (10-Mile Tribe Ride + 88-Mile) to overnight at The College of Wooster in Wooster, OH. The fun includes a dinner buffet, adult beverages and entertainment Saturday evening. 

Two-Day Riders and Combo: 10-Mile Tribe Ride + 88-Mile Ride are permitted to check a bag on Friday night or Saturday morning at the Bag Check tent on Mall B and VeloSano will transport it to Wooster. Once you check-in at The College of Wooster, your bag, made-up bed and a hot shower will be waiting for you!

All Riders receive overnight accommodations including:

Amenities

  • Bed linens and pillow
  • Towel
  • Light Toiletries
  • Air-conditioning
  • Semi-Private bathroom
  • Wi-Fi

Suggested things to pack:

  • Toiletries (a light assortment will be provided)
  • Comfortable, casual clothing to change into for Saturday night’s party and dinner
  • PJ’s (you do have a roommate!)
  • Fleece or sweatshirt
  • Day-2 riding outfit (jersey, bike shorts, socks, gloves)
  • Plastic bags to store wet items
  • Rain gear (just in case)

Can family and friends greet me upon my arrival at The College of Wooster?

Yes, family and friends of our Two-Day Cyclopaths are welcome to cheer on the Riders as they finish Day 1 of their ride. If interested, they can also attend the Saturday Night Celebration (including F&B) at The College of Wooster for a small fee. Details will be available soon; please contact us at velosano@ccf.org if you would like to receive these updates.