FAQs

As Team Captain, gather co-workers, friends and family who will fundraise as a Rider or Virtual Rider, create a team name, then simply register. When registering, select START A TEAM and fill out the appropriate information. By starting a team, you become the Team Captain. Be sure to let your team members know to select your team when they register.

Check out Five Easy Steps to Start a Team for VeloSano 5

Each team member can ride any route they choose and ride at their own pace. At time of registration, an individual chooses the route they want to ride. 
 

It takes at least 2 people to form a team and we encourage more. You’re a group of people sharing a common interest, riding in honor of a loved one or friend, or a group of friends / colleagues just out to have a great time together. Share camaraderie, form a team and have fun! Teams may include a combination of Riders and Virtual Riders.

We welcome anyone who is willing to fundraise for cancer research and find a cure. All Virtual Riders and Riders are encouraged to form or join a team. As a Virtual Rider, your colleagues, friends and family who don’t want to ride, or can’t ride, can still join your team and just straight-up fundraise. 

Like Riders, Virtual Riders must register as individuals when they join a team and are responsible for their personal fundraising commitment (a $25 donation to themselves at the time of registration).  

Volunteers who want to fundraise as well should register and join your team as a Virtual Rider.
 

Yes. A team can have up to four (4) Co-Captains.

For returning teams of Riders, the Team Captain is responsible for reinstating an existing team from a previous year’s ride. If you want to bring a team back, register to “Ride” and “Start a Team” on velosano.org. You will be prompted to login as a returning participant using a previous year's login credentials. If you can’t recall your login information (Username & Password), there is a link on the login page to help.

Reinstate your team then start spreading the word. Email your teammates, recruit new Riders and ask everyone you know to participate in VeloSano. 
 

Use our Search for a Team search function to look up the name of the team you want to join. Once you find your team, click the ‘Join This Team’ button. Once you complete your registration, the Team Captain will be notified that you have been added as a member.

Contact us at velosano@ccf.org or leave us a message at 216.444.6150 and we would be happy to add you to a team.

Yes, you can work with any jersey maker but we encourage you to work with our jersey provider Primal Wear who supports a generous “Primal Gives Back” Program.
 
Primal Gives Back
Our culture is one of teamwork, communication, quality, inspiration and making a difference. We are committed to a partnership that furthers the cause and mission of VeloSano, to beat cancer. We know that every dollar you raise will count towards advancing research, increasing awareness, improving support and one day finding a cure. Our goal is to help make your VeloSano fundraising efforts even more successful by offering the best products, expertise and customer service in the industry.
 
Help support the cause with your team jerseys.  If you are a member of a club or team that rides in VeloSano, Primal can help you raise additional funds for your team. Order your custom team jerseys through Primal and receive 15% of your total order donated directly to your team’s fundraising account.
 
We know that custom cycling gear is not just for racers, it’s for the event rider, the triathlete and the weekend warrior. It’s for you, and Primal Custom has the right cycling gear made just for you. Let us help your team reach its fundraising goal.


For additional Primal Custom Order Information, click here.

Primal Contact:
www.primalwear.com/custom
303.562.0438
Jake.H@primalwear.com

If you work with another jersey maker and you’d like to incorporate the VeloSano logo into your design, please email us at velosano@ccf.org to obtain logos and brand guidelines. When you use VeloSano artwork, we ask for an opportunity to review and approve your team’s jersey design before you go into production.
 

Yes, teams of Volunteers are welcome. Please contact us at velosano@ccf.org if you are interested in registering a group of Volunteers that would like to work together.

Please visit our Resources page where you can find logos, artwork and other helpful materials. 

Yes. Team donations are accepted and will appear as “Team Funds” on the team page. Team Funds and dollars raised by individual Riders and Virtual Riders combine to display the Total Dollars Raised by your team. Fundraising minimums are per individual Rider and Virtual Rider and each is responsible for their personal fundraising commitment.

Many Team Captains use Team Funds as a strategy to match their teammates’ fundraising efforts or to fill-in gaps necessary to help meet any outstanding fundraising commitments before the October 1 deadline.

It is the responsibility of the Team Captain(s) to determine the distribution of Team Funds among team members. If as Team Captain you decide to distribute Team Funds to individuals, simply complete this Team Donation Distribution Form instructing to which team member(s) to distribute the funds no later than Friday, September 28, 2018 to:
 
VeloSano Headquarters
9500 Euclid Ave, DVB-103
Cleveland, OH  44195
 
Contact us if you have any questions at velosano@ccf.org or leave a message at 216.444.6150.

Yes. Team Funds and dollars raised by individual Riders and Virtual Riders combine to display the Total Dollars Raised by your team. Fundraising minimums are per individual Rider and Virtual Rider and each is responsible for their personal fundraising commitment.

Many Team Captains use Team Funds as a strategy to match their teammates’ fundraising efforts or to fill-in gaps necessary to help meet any outstanding fundraising commitments before the October 1 deadline.

It is the responsibility of the Team Captain(s) to determine the distribution of Team Funds among team members. If as Team Captain you decide to distribute Team Funds to individuals, simply complete this Team Donation Distribution Forminstructing to which team member(s) to distribute the funds no later than Friday, September 28, 2018 to:
 
VeloSano Headquarters
9500 Euclid Ave, DVB-103
Cleveland, OH  44195
 
Contact us if you have any questions at velosano@ccf.org or leave a message at 216.444.6150.

Yes, we encourage team fundraising events. Be sure to determine how the monies will be distributed among team members prior to the event. For example, do they have to participate in the event to receive part of the proceeds? Will the monies be divided equally? If one member is hosting an event and others come, will the host of the event share the donations? Etc. Please refer to the next question below for detail on how to best handle cash and check donations received at these events.

You will need to determine how to handle cash and checks received at your team fundraising events. At an event where cash and checks are collected, have an appointed person (captain, treasurer etc.) take all the money and pool it together. Checks should be made payable to “VeloSano.” Cash and check donations are considered unconfirmed donations until they are received by VeloSano.

Unconfirmed donations must be mailed to the VeloSano address below prior to the fundraising deadline of October 1, 2018. 

Please allow five (5) business days for the donation to be confirmed on your participant page. Visit Resources on velosano.org to download and print the Donation Deposit Form to list your cash and check donations. This form must be included when submitting your checks and cash to ensure your team receives proper credit for the unconfirmed donation(s). We encourage you NOT to mail cash and prefer that you deliver these donations to the VeloSano office. Contact us at velosano@ccf.org or call 216.444.6150 to make arrangements.

Mailing address:
VeloSano Headquarters
9500 Euclid Ave, DVB-103
Cleveland, OH 44195

You cannot transfer donations once a donation is made online. Donations made to an individual team member can ONLY go toward that designated team member and cannot be transferred to anyone else. However, donations made to the overall team as a team donation can be transferred to individuals with written authorization from the Team Captain.

Please send us an email at velosano@ccf.org or give us a call at 216.444.6150