FAQs

As Team Captain, gather co-workers, friends and family who will fundraise as a Rider or Virtual Rider, create a team name, then simply register. When registering, select START A TEAM and fill out the appropriate information. 

Please follow each step in the registration process and once complete, you will receive an email notification from Team VeloSano to "Claim Your Fundraising Page". Click on the link provided in the email to "Claim your Fundraising Page",  establish your password and access both your Rider Fundraising Dashboard and the Team Fundraising Dashboard by clicking on the "Manage" button.

By starting a team, you become the Team Captain and have access to your Team Fundraising Dashboard.

Be sure to let your team members know to select your team when they register to "Join a Team".

Going forward, you will log in to your Rider and Team Fundraising Dashboards on velosano.org using your Email and Password.  For more information, check out our Team Building Toolkit.

Please contact us at velosano@ccf.org or leave us a message at 216.444.6150 if you need assistance.

Each team member can ride any route they choose and ride at their own pace. At time of registration, an individual chooses the route they want to ride. 

It takes at least 2 people to form a team and we encourage more. You’re a group of people sharing a common interest, riding in honor of a loved one or friend, or a group of friends / colleagues just out to have a great time together. Share camaraderie, form a team and have fun! Teams may include a combination of Riders and Virtual Riders.

We welcome anyone who is willing to fundraise for cancer research and find a cure. All Virtual Riders and Riders are encouraged to form or join a team. As a Virtual Rider, your colleagues, friends and family who don’t want to ride, or can’t ride, can still join your team and just straight-up fundraise. 

Like Riders, Virtual Riders must register as individuals when they join a team and are responsible for their personal fundraising commitment. 

Volunteers who want to fundraise as well should register and join your team as a Virtual Rider.

Yes. You can have up to four (4) Co-Captains on a team.

Team Captains should contact Team VeloSano with the names of Co-Captains and to assist with set up.

Once established, Co-Captains will be identified on the team roster with a Team Captain badge. While Co-Captains do not have the ability to access the Team Fundraising Dashboard and tools, they will be invaluable to support your recruiting, team fundraising and training activities. 

Please contact us at velosano@ccf.org or leave us a message at 216.444.6150.

For returning teams of Riders, the Team Captain is responsible for creating the team. To do so, select the option to “Create a Team” during the registration process.

By starting a team, you become the Team Captain and are the only one that has access to your Team Fundraising Dashboard.

Now you are ready to build your team roster! Email your teammates, recruit new Riders and ask everyone you know to participate in VeloSano. If you do not have prior year Team Roster and need assistance, please contact us at velosano@ccf.org or leave us a message at 216.444.6150.

Select "Join a Team" then search for the name of the team you want to join. Once you find your team, click on the team name to register. Once you complete your registration, the Team Captain will be notified that you have been added as a member.

Joining a team is easy! Log in to your Rider Dashboard, click on "Overview" tab and scroll down to find the option to "Join a Team". Search for team you want to join.

If you need assistance, pleae contact us at velosano@ccf.org or leave us a message at 216.444.6150.

Yes, you can work with any jersey maker but we encourage you to work with our jersey provider Primal Wear who supports a generous “Primal Gives Back” Program.
 
Primal Gives Back
Our culture is one of teamwork, communication, quality, inspiration and making a difference. We are committed to a partnership that furthers the cause and mission of VeloSano, to beat cancer. We know that every dollar you raise will count towards advancing research, increasing awareness, improving support and one day finding a cure. Our goal is to help make your VeloSano fundraising efforts even more successful by offering the best products, expertise and customer service in the industry.
 
Help support the cause with your team jerseys.  If you are a member of a club or team that rides in VeloSano, Primal can help you raise additional funds for your team. Order your custom team jerseys through Primal and receive 15% of your total order donated directly to your team’s fundraising account.
 
We know that custom cycling gear is not just for racers, it’s for the event rider, the triathlete and the weekend warrior. It’s for you, and Primal Custom has the right cycling gear made just for you. Let us help your team reach its fundraising goal.


For additional Primal Custom Order Information, click here.

Primal Contact:
www.primalwear.com/custom
303.562.0438
Jake.H@primalwear.com

If you work with another jersey maker and you’d like to incorporate the VeloSano logo into your design, please email us at velosano@ccf.org to obtain logos and brand guidelines. When you use VeloSano artwork, we ask for an opportunity to review and approve your team’s jersey design before you go into production.
 

Yes, teams of Volunteers are welcome. Please contact us at velosano@ccf.org if you are interested in registering a group of Volunteers that would like to work together on VeloSano event weekend!

Please visit our Resources page where you can find logos, artwork and other helpful materials. 

Yes. Team donations are accepted and will appear as “Team Funds” on the Team Roster. Team Funds are separate funds than those raised by individual Riders and Virtual Riders. Although Team Funds are reflected in the total dollars raised by the Team, fundraising minimums are per individual Rider and Virtual Rider and each is responsible for their personal fundraising commitment.

Many Team Captains use Team Funds as a strategy to match their teammates’ fundraising efforts or to fill-in gaps necessary to help meet any outstanding fundraising commitments before the October 1 deadline.

It is the responsibility of the Team Captain(s) to determine the distribution of Team Funds among team members. If as Team Captain you decide to distribute Team Funds to individuals, simply complete this Team Donation Distribution Form instructing to which team member(s) to distribute the funds no later than Friday, September 25, 2020 to:
 
VeloSano Headquarters
9500 Euclid Ave, DVB
Cleveland, OH  44195
 
Contact us if you have any questions at velosano@ccf.org or leave a message at 216.444.6150.

Fundraising minimums are per individual Rider and Virtual Rider and each is responsible for their personal fundraising commitment.

However, Team Captains can use Team Funds as a strategy to match their teammates’ fundraising efforts or to fill-in gaps necessary to help meet any outstanding fundraising commitments before the October 1 deadline. Reach out to your team captain to confirm their strategy with team funds. 

Contact us if you have any questions at velosano@ccf.org or leave a message at 216.444.6150.

Yes, we encourage team fundraising events as they create fun team experiences as well as alliviate some concern about individuals meeting their fundraising commitments.

Be sure to determine how the monies will be distributed among team members prior to the event. For example, do they have to participate in the event to receive part of the proceeds? Will the monies be divided equally? If one member is hosting an event and others come, will the host of the event share the donations? Etc.

Monies raised at team events can be added to "Team Funds" with distribution to be determind at a later date. Please refer to the next question below for detail on how to best handle cash and check donations received at these events.

You will need to determine how to handle cash and checks received at your team fundraising events. At an event where cash and checks are collected, have an appointed person (captain, treasurer etc.) take all the money and pool it together. Checks should be made payable to “VeloSano.” 

After your event, mail-in all donations to the VeloSano address below or contact Team VeloSano to arrange a date and time to drop off your donations. Please allow five (5) business days for the proceeds to be credited and listed on your Team Page.

Visit Resources on velosano.org to download and print the Donation Deposit Form to list your cash and check donations. This form must be included when submitting your checks and cash to ensure your team receives proper credit. We encourage you NOT to mail cash and prefer that you deliver these donations to the VeloSano office or deposit cash into a checking account and mail in a check that designates it's for cash donations received.

Contact us at velosano@ccf.org or call 216.444.6150 to make arrangements.

Mailing address:
VeloSano Headquarters
9500 Euclid Ave, DVB
Cleveland, OH 44195

You cannot transfer donations once a donation is made online. Donations made to an individual team member can ONLY go toward that designated team member and cannot be transferred to anyone else. Donors have supported a specific Rider, their donation has been acknowledged and tax receipt processed.

Team Fund distribution is an option to consider. Please see FAQ regarding Team Funds.

Please send us an email at velosano@ccf.org or leave a message at 216.444.6150.