FAQs

Virtual VeloSano

Is VeloSano 7 (2020) canceled?

VeloSano 7 (2020) is not canceled, but it will be a little different this year. VeloSano 7 (2020) is moving to a completely virtual event leading up to “Bike to cure” weekend, during event weekend July 17-19 and as we reach the October 1 fundraising deadline. While we are not able to host an on-site Friday night Kickoff Party July 17, we are looking at special ways to bring the VeloSano community together that will energize & support you and keep us all connected! Keep VeloSano weekend July 17-19 on your calendar and stay tuned for Virtual VeloSano details.

The decision to move VeloSano to a virtual event was not one we made lightly. Cleveland Clinic's highest priority is keeping its patients, caregivers and communities safe and healthy now more than ever during the COVID-19 pandemic and given the guidance from the Centers for Disease Control and Prevention (CDC), the City of Cleveland, the communities we ride through, and the State of Ohio, it is clear that we need to move toward a virtual event for VeloSano in 2020.
 

Will VeloSano 7 (2020) "Bike to cure" Weekend be rescheduled?

Given the complexities of transitioning into a virtual event, VeloSano will continue to present physical and fundraising activities into the days and months ahead to stay connected and to support our mission. While we will not have our physical ride event on July 18-19, we will be holding Virtual VeloSano now until the October 1 fundraising deadline!

Should I still register as a Rider? Can we still form a team to participate in VeloSano 7(2020)?

Yes! We need you more than ever and we encourage you, your friends, family and colleagues to register and continue to fundraise until the October 1 fundraising deadline. Our mission is, and will continue to be, to provide critical support for lifesaving cancer research at Cleveland Clinic.

Register for your planned distance, join your team (if applicable), aim to raise the dollar amount associated with your distance, and then ask every friend, family member and co-worker possible to donate to you - there's nothing to lose! All registered Riders will receive a VeloSano 7 commemorative event jersey (as well as other keepsakes)!

Should I register as a Virtual Fundraiser?

In Virtual VeloSano you can choose your own activity to participate and can do it anytime, anywhere! So if you are not planning to ride, register as a Virtual Fundraiser.

Participating is fun...walk, swim, yoga, spin, run, etc. The options to particpate are endless!

If you return or register as a Virtual Fundraiser you aim to raise $100 at time of registration, personalize your fundraising page with your activitiy and a story of why the cause is important to you, and then ask every friend, family member and co-worker possible to donate to you. All Virtual Fundraisers will receive a Virtual VeloSano tee!

We need you more than ever and we encourage you, your friends, family and colleagues to register and continue to fundraise until the October 1 fundraising deadline. Our mission is, and will continue to be, to provide critical support for lifesaving cancer research at Cleveland Clinic.

Is there a registration fee to participate in Virtual VeloSano?

Described upfront as a "registration fee", your initial $5 transaction will be credited as a personal donation to your fundraising page within 10 business days. Your $5 gift, made at the time of registration, will help kick-start your fundraising efforts and is tax-deductible.

Am I still committed to raise an amount associated with the distance for which I am registered? Will you charge my credit card if I do not meet my fundraising commitment?

With the economic uncertainties and the increasing demands placed on our communities, we will not have required fundraising commitments for VeloSano 7 (2020). Your fundraising commitment becomes a fundraising goal. We know you remain 1OO% for the cure and our team will continue to provide ways to support you and your team's fundraising efforts.

At the fundraising deadline, October 1, 2020, we will not charge your credit card if you do not meet your fundraising goal.

I registered prior to Virtual VeloSano and paid a registration fee. Will I receive a refund?

Registration fees are typically non-refundable and non-transferable and this has changed for VeloSano 7 (2020). If you paid a registration fee this year, those dollars will be applied as a registration credit to VeloSano 8 (2021) to kick off next year’s ride!

If I'm already a registered Rider, do I need to now register as a Virtual Rider?

No! You can continue to stay registered for your planned distance. As a registered Rider, you will receive the VeloSano 7 commemorative event jersey (as well as other keepsakes)!

Can I continue fundraising and have it count towards my goal?

Absolutely! Fundraising will continue until the October 1 fundraising deadline. You will still have access to your personal fundraising page, and we will be introducing new fundraising challenges for participants to be successful virtual fundraisers and have fun!

Will I still get a VeloSano Jersey?

All registered Riders will receive a VeloSano 7 (2020) commemorative event jersey (as well as other keepsakes)! We are determining the most efficient method to distribute these items prior to Virtual VeloSano weekend. We will share these details in the weeks ahead. 

When can I register for VeloSano 8 (2021)?

VeloSano 8 will take place July 16-18, 2021. We are already looking ahead to next year too and know it will be the biggest and best VeloSano ever! Stay in touch with us on Facebook, Twitter, Instagram and stay connected by not “unsubscribing” from VeloSano emails.

If I have other questions, who should I reach out to?

Please contact us at velosano@ccf.org or at 216.444.6150 and leave a voice mail message.