FAQs

VeloSano
Volunteering
Donations & Matching Gifts

VeloSano

My company would like to become a VeloSano Partner. Who do I contact to learn more about sponsorship opportunities?

100% of every dollar raised by Participants goes directly to cancer research because of the support provided by VeloSano Partners! Please contact us and someone will reach out to you directly.

Where can I find VeloSano branded merchandise, cycling gear and swag?

Visit the VeloSano Shop

Merchandise & gear will also be available for sale at Mall B during Bike to Cure weekend.

If I have more question about VeloSano, who can I contact?

Contact us via email at velosano@ccf.org or leave us a message at 216.444.6150.

Bike To Cure Volunteers

I’d like to Volunteer. What Volunteer activities are available this year?

When Bike to Cure Volunteer registration opens in early Summer 2025 you will be able to browse the available shifts and register here.

Is there a minimum age to volunteer?

Volunteers must be age 8+ years old.

I am interested in bringing a group of volunteers to support Bike to Cure. How do I register a team of Volunteers?

Please reach out to us at velosano@ccf.org to help guide you through the registration process and to find the right opportunity for you and your team.

Donations & Matching Gifts

How can I donate to an individual Rider, Virtual Fundraiser, to a specific Team or to the General Fund?

Donations in support of VeloSano may be made by credit card, by check, through Donor Advised Funds, IRAs, and by wire, ACH, or with stock:

  • To donate by credit card online, search for the Participant or Team you’d like to support or to give to the VeloSano General Fund. For search, click here.
  • To donate by check to support a Participant, Team or to give to the VeloSano General Fund, make your check payable to VeloSano and mail the check to VeloSano, PO Box 933441, Cleveland, OH 44193. Please include the participant or team name on the memo line of the check.
  • To donate to VeloSano and/or a Participant through a Donor Advised Fund or charitable giving account, please use the following information:
    • Choose our legal name: The Cleveland Clinic Foundation; IRS tax identification number: 34-0714585
    • Designate the grant to support: VeloSano; Rider Name and/or Team (if applicable)
    • Mail to: Cleveland Clinic Philanthropy Institute; P.O. Box 931517; Cleveland, OH 44193-1655

DAF grant checks are typically received and processed in two to four weeks. Upon processing, it is then credited to the Rider’s and/or Team’s fundraising page.

  • To give through a wire, ACH, or with stock, please email our Gift Processing Team, PI_Gifts@ccf.org, to receive the instructions to securely send your donation. Include your gift designation to VeloSano and the Rider and/or Team name in the email, if applicable.

Can I donate using PayPal or Venmo?

Yes. These payment options are available when making an online donation on velosano.org. Select PayPal or Venmo as your preferred payment method when making your donation.

Once the donation is made, your gift will be credited to the Participant or Team page and the Participant or Team Captain will receive a notification of your gift and you will receive a tax receipt.

I received direct donations through Venmo, Zelle, other cash apps that are not made online. How do I get them credited to my Personal Fundraising Page to reflect in my fundraising totals?

If you receive a direct “payment” via an electronic payment processor like Venmo, Zelle, or other cash apps that is intended to support your fundraising efforts, it is your responsibility to personally donate these funds to your Personal Fundraising Page.

VeloSano will not send a receipt to a Donor for any gift that is not made (online) directly through the VeloSano website.

Can I make a monthly/recurring donation?

Yes, you can make a monthly recurring donation to support an individual Participant, Team or the VeloSano General Fund. To begin the donation process, click here, and select “Monthly”.

Is VeloSano/Cleveland Clinic a 501(c) (3) nonprofit institution?

Yes. Cleveland Clinic Foundation (“CCF”) is a tax-exempt nonprofit corporation. VeloSano is a CCF trademark and charitable event sponsored by CCF to bring funding to support cancer research at CCF. As such, VeloSano is not a separate legal entity or association, but is one of CCF’s charitable activities.

Our tax ID number is 34-0714585.

Please contact velosano@ccf.org or leave us a message at 216.444.6150 for further information or to receive a copy of our W-9 and Letter of Determination.

I need a tax receipt for my donation. How can I get one?

All donations made online will be acknowledged with an emailed tax receipt. Donations made by check or ACH will receive a tax acknowledgment by mail.

If you are unable to locate the acknowledgement or to request a receipt for a prior year donation, please email your request to velosano@ccf.org

What should I do if a Donor gives me a check made payable to myself?

If the Donor of the check accidentally wrote the check out to your name, please write “Pay to the order of VeloSano” in the endorsement area on the back of the check along with your signature. Write your name on the memo line and send the check to:

VeloSano
PO Box 933441
Cleveland, OH 44193

Will you accept a check donation made payable to Cleveland Clinic not VeloSano?

Yes, this is not a problem. Please include your name or team name on the memo line of the check to ensure proper crediting of the donation to your Personal Fundraising Page.

How do I deposit cash donations?

We recommend making arrangements by contacting us at velosano@ccf.org  to drop off your cash donation at offices located on Cleveland Clinic Main Campus on Euclid Ave in Cleveland with a completed Donation Deposit Form. The completed form should include each donor’s full name and contact information, amount of their cash gift, and in the notes section, anyone on the list who requested a donation tax receipt.

Otherwise, if you deposit the cash into a bank account and send a check, the person who wrote the check is the only one would receive the tax receipt information.

How do I get a list of my donors, current and from a prior year?

To request a list of your donors with complete contact information, please email velosano@ccf.org

Does my employer participate in a matching gifts program?

Using the Employer Match search bar on the donation page, type in the name of your employer and click the employer name to find out more information on the matching gift program.

If you do not see your company or have further questions about matching gifts, ask your Human Resources (HR) representative for additional information.

When recommending your matching gift, use the following information:

  • Our legal name: The Cleveland Clinic Foundation
  • Our IRS tax identification number: 34-0714585
  • Designate your match request to: VeloSano; indicate Rider Name and/or Team (if applicable)

If you or your company needs additional documentation to complete this process, contact us at velosano@ccf.org

Mailing Address: Cleveland Clinic Philanthropy Institute; P.O. Box 931517; Cleveland, OH 44193-1655

If you submitted a match request with your company for your donation, then they’ll reach out to VeloSano to confirm the gift. From there, your company will process the request, send VeloSano the matching funds and we will credit the matching gift to your Personal Fundraising Page upon receipt.

How long will it take for a matching gift to be processed?

The matching gift submission, verification and disbursement process can take an extended period of time and varies by company. Some companies will approve and pay out a matching gift request quickly after the submission date, and others may take up to a year.

It is important for you to find out your company’s matching gift policy and procedures so that you understand when VeloSano is likely to receive the funds, as this can affect the fundraising commitment of the participant you are supporting.

We encourage you and your donors to apply for s matching gift as soon as possible to ensure your funds have the best chance of arriving before the October 15, 2025 fundraising deadline.

NOTE: If your company does not match gifts until after the October 15, 2025 fundraising deadline, notify us at velosano@ccf.org. It’s possible that these funds will not be received prior to the distribution of VeloSano dollars to advance cancer research at Cleveland Clinic and therefore cannot be credited until Bike to Cure in 2026.

When does a matching gift need to be received by VeloSano in order to count to a participant’s fundraising commitment?

Matching gift funds must be received by VeloSano by Sunday, October 15, 2025, to count toward a participant’s fundraising commitment.

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