Trike & Bike FAQs

General
Teams
Volunteers
Fundraising
Donations & Matching Gifts
Other

General

When is VeloSano Trike & Bike?

VeloSano Trike & Bike is on Saturday, July 26.

Who can participate in VeloSano Trike & Bike?

Children ages 3-10.

What happened to our Community Ride?

Some communities will still be hosting their rides in addition to the signature ride at the Zoo on July 26. For more information, click here.

What participation options are there for VeloSano Trike & Bike?

Children will ride on one of three age-specific loops throughout the Zoo.

  • African Elephant Loop – Riders ages 3-4
  • Savanna Loop – Riders ages 5-7
  • Wilderness Trek Loop – Riders ages 8-10

Click here to view the map.

Is there an age requirement for VeloSano Trike & Bike participants?

Children must be between 3 and 10 years old to participate.

How much is the registration fee for Junior Riders in VeloSano Trike & Bike?

Early Bird registration this year is $30 and includes Zoo admission for the registered rider and one guardian. Prices will increase on May 15, so register early!

*Zoo admission is only valid on the date of the event.

What does registration for VeloSano Trike & Bike include?

Registration includes a Junior Rider t-shirt, rider credentials, admission to the Zoo for the registered rider and one guardian. If registered prior to June 13, riders will also have a Junior Rider Starter Kit mailed to them, which includes the previously mentioned items, plus other cool swag!

* Zoo admission is only valid on the date of the event.

Will Junior Rider Starter Kits be mailed?

Riders registering prior to June 13 will receive their starter kit in the mail. Riders who register after June 13 will be able to pick up their t-shirt and rider materials at the Zoo the morning of the ride.

VeloSano Trike & Bike is a fundraiser. What are the fundraising commitments for VeloSano Trike & Bike?

The recommended fundraising goal is $250. Participants who go above and beyond their fundraising goals will be rewarded for their fundraising efforts through our Little Big Wheeler Program. 100% of every Participant raised dollar supports pediatric cancer research at Cleveland Clinic Children’s.

When is the fundraising deadline?

Riders have until Wednesday, October 15, 2025, to fundraise.

Can children ride scooters or strider bikes in VeloSano Trike & Bike?

Yes, children participating in the African Elephant Loop (Ages 3-4) may ride scooters and strider bikes during the ride.

Are helmets required to participate in VeloSano Trike & Bike?

Yes, helmets are required, and must be worn at all times during the ride.

What safety precautions will be taken for riders?

Safety is a top priority during the ride. Cleveland Metroparks Police and Cleveland Clinic Event Medicine will be on-site throughout the duration of the ride. There will also be volunteers stationed along each of the three ride loops to ensure rider safety.

Are parents welcome to walk with their children in VeloSano Trike & Bike?

Parents are welcome to walk with their children who are riding on the African Elephant Loop (Ages 3-4) during the ride. We ask that while walking on the loop, you be mindful to other riders around you.

For parents who have children who will be riding on the Savanna or Wilderness Trek Loop, we ask that you refrain from walking with your children and instead be a part of our cheer squad along the route. Signs and cowbells are encouraged!

Teams

What is a team?

Riders come together as a team to support a mission. Teams can be made up of family members, friends, classmates, teammates, neighbors, etc.

How do I join and fundraise with a team?

Each team member must register individually. The team captain creates the team and once this is completed you can register to “join” the team.

Is there a minimum number of participants on a team and who can join?

Teams may be as small as two participants and there is no limit on the number of riders a team can have. Teams can consist of riders who are riding different loops.

How many Captains can lead a team?

Whoever creates the team becomes the Team Captain. Once the team is set up, the Team Captain lets team members know to search for and select the team when they register to “Join a Team”.

Can we accept team donations?

Yes. Team donations are accepted and are reflected in the total dollars raised by the team.

Can we produce custom team participant shirts for the Junior Riders on my team?

More information on this to come soon.

Volunteers

I’d like to volunteer. What volunteer activities are available?

When VeloSano Trike & Bike Volunteer registration opens in May you will be able to browse the available shifts and register here.

Is there a minimum age to Volunteer?

Volunteers must be 8+ years old.

I am interested in bringing a group of volunteers to support VeloSano Trike & Bike. How do I register a team of volunteers?

Please reach out to trikeandbike@ccf.org to help guide you through the registration process and to find the right opportunity for you and your team.

Can I volunteer if my child is participating in Trike & Bike?

For some roles (such as course safety) we will need parents dedicated to the role and task at hand. Please view the Trike & Bike volunteer registration site for more information on roles and responsibilities.

Fundraising

Are there any local businesses in Northeast Ohio who will support my fundraising efforts by helping me host a fundraiser?

We have connected with some local businesses in different categories willing to support you in hosting a fundraising event of your own. Click here to view a list of Northeast Ohio business partners to contact.

In addition, you should reach out to other businesses you support in your local communities to see if they would help you host a fundraiser to support pediatric cancer research at Cleveland Clinic Children’s.

Once I host a fundraising event with a local business, how will proceeds be added to my Personal Fundraising Page?

To streamline the process, please provide a direct link and instruct the business to make a credit card donation to your Personal Fundraising Page via credit card. You will receive immediate credit, and the business will receive an acknowledgement and donation receipt via email.

If they prefer to pay via check, the event proceeds will be added to your page via offline donation when the check is received by Trike & Bike, and you will receive a notification of the donation. Please have them note your Trike & Bike team/participant name in the memo of the check or with supporting documentation.

Where can I find resources to help me fundraise?

Helpful resources can be found in our Fundraising Guide and on our Downloads pages. Click the links below to learn more.

Fundraising GuideDownloads

Can I use VeloSano Trike & Bike logos for my personal fundraising efforts?

Yes! Access the VeloSano Trike & Bike Logo Guidelines and download official VeloSano Trike & Bike logos and artwork files for all of your promotional and marketing needs.

How do I host a Facebook Fundraiser?

We recommend linking Facebook directly to your VeloSano Trike & Bike Personal Fundraising page. This will allow donations to be credited directly to your Fundraising page. Find a step-by-step guide here.

How can I share an upcoming event that I’d like to promote to the broader VeloSano community?

Please use our Community Events page.

Donations & Matching Gifts

How can I donate to an individual Junior Rider, specific team, or the general fund?

To donate by credit card online, search for the Trike & Bike Participant or Team you’d like to support or to give to the VeloSano General Pediatric Fund. For search, click here.

To donate by check to support a Participant, Team or to give to the VeloSano General Fund, make your check payable to Trike and Bike and mail the check to Trike and Bike, PO Box 931517, Cleveland, OH 44193. Please include the participant or team name on the memo line of the check or in supporting documentation.

Can I donate using PayPal or Venmo?

Yes, these payment options are available when making an online donation. Select PayPal or Venmo as your preferred payment method when making your donation.

I received direct donations through Venmo, Zelle, or other cash apps that are not made online. How do I get them credited to my Personal Fundraising Page to reflect in my child’s fundraising totals?

If you receive these types of donations, it is your responsibility to personally donate these funds to your child’s fundraising page.

Can I make a monthly/recurring donation?

Yes, you can make a monthly recurring donation to support an individual participant, team or VeloSano General Pediatric Fund. To begin the donation process, click here, and select “Monthly”.

Is VeloSano/Cleveland Clinic/Trike & Bike a 501c3 nonprofit institution?

Yes, Cleveland Clinic Foundation (“CCF”) is a tax-exempt nonprofit corporation. Trike & Bike is a CCF trademark and charitable event sponsored by CCF to bring funding to support pediatric cancer research at CCF.

I need a tax receipt for my donation. How can I get one?

All donations made online will be acknowledged with an emailed tax receipt. Donations made by check will receive a tax acknowledgement by mail.

How do I deposit check donations?

Checks can be mailed to Trike & Bike at the following address. Trike & Bike, PO Box 931517, Cleveland, OH 44193. Please include the participant or team name on the memo line of the check.

What should I do if a donor gives me a check made payable to myself?

Please write “Pay to the order of Trike & Bike” in the endorsement area on the back of the check along with your signature. Write your name on the memo line and send the check to: Trike & Bike, PO Box 931517, Cleveland, OH 44193.

Will you accept a donation made payable to Cleveland Clinic and not Trike & Bike?

Yes. Please include the participant’s name or the team name on the memo line of the check to ensure proper crediting of the donation to your Personal Fundraising Page.

How do I deposit cash donations?

We recommend making arrangements by contacting us at trikeandbike@ccf.org.

Does my employer participate in a matching gifts program?

Using the Employer Match search bar on the donation page, type in the name of your employer and click the employer name to find out more information on the matching gift program.

How long will it take for a matching gift to be processed?

The matching gift submission, verification and disbursement process can take an extended period of time and varies by company.

Other

My company would like to become a VeloSano Partner. Who do I contact to learn more about sponsorship opportunities?

100% of every dollar raised by participants goes directly to pediatric cancer research because of the support provided by Trike & Bike partners. Please contact us and someone will reach out to you directly.

Where can I find Trike & Bike branded merchandise and swag?

Trike & Bike merchandise and swag will be available for purchase at the event at our Trike & Bike shop!

If I have more questions about Trike & Bike, who can I contact?

Contact us via email at trikeandbike@ccf.org.

9500 Euclid Avenue, HS1-15

Cleveland, OH 44195

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